Politique d’expédition
Shipping Policy
At PlushVerse, we aim to deliver your orders as quickly as possible. Please read our shipping policy before making a purchase.
1. Processing Time
- Orders are processed within 1-3 business days after payment is confirmed.
- Processing times may be longer during holidays or peak seasons.
2. Shipping Times & Costs
- Standard Shipping: Estimated 7-15 business days.
- Expedited Shipping (if available): Estimated 5-10 business days.
- Shipping costs are calculated at checkout based on your location.
3. Tracking & Delivery
- A tracking number will be provided once your order has shipped.
- If your order hasn’t arrived within the estimated time, please contact us at hello@plushverseshop.com.
4. Delays & Lost Packages
- We are not responsible for shipping delays caused by customs, weather, or courier issues.
- If your package is lost, contact us, and we’ll assist in filing a claim with the courier.
5. Incorrect Address
- Please ensure your shipping address is correct before placing an order.
- If an incorrect address is provided, we are not responsible for lost or undelivered packages.
6. International Shipping
- We ship worldwide, but some countries may have restrictions.
- Customers are responsible for any customs fees, import taxes, or duties required by their country.
7. Contact Us
For any shipping-related questions, email us at hello@plushverseshop.com.